Company Name : Sutherland
Job Title: Associate - Customer Service Consultant
Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Our most successful candidates will have:
A High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
About Us :
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States.